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Forms and Application

Looking for a specific form or application? You came to the right place. Our online forms and application are ready for takeoff.

Account Application

Ready to become a Customer? To apply to become a Southwest Cargo® Customer fill out our account application form. If you do not have an email address, simply download the application, provide the applicable information to apply for either a Billable Cargo account or a
Non-billable Shipper ID account, and fax the completed application to the Cargo Customer Care Center at (214) 792-4199.

Additional Location Request

Adding a new location to your existing account? No problem! Fill out our additional location request form to make this addition.

Account Updates

Making changes to your Southwest Cargo account is easier than ever! To make a change to your business name, address, or to request billing to your account, complete the account updates form. For any other account updates, call the Cargo Customer Care Center at (800) 533-1222.

Air Waybill Request Form

Cargo Customers may now request a range of air waybill numbers through a convenient air waybill request form. Once the form has been submitted, you will receive a range of air waybill numbers you have requested by email. Your request will be processed within 5-7 business days.

Universal Air Waybill

To expedite your shipping process you can utilize the universal air waybill to reference as you prepare to tender your shipment at the Cargo Facility. You may add your air waybill numbers from your requested range or simply fill our your shipping details and bring the universal air waybill with you.

Need help filling out the universal air waybill? We have a video tutorial that walks you through how to successfully complete a universal air waybill.

Email Preference Form

Complete the email preference form in order to receive tracking status emails. Shipment tracking preferences are specific to an individual, thus people within your organization can opt-in to the status tracking notices they prefer. After your initial opt-in, you can edit the type(s) of shipment tracking notifications you wish to receive through our email preference center in the footer of the air waybill tracking email.


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