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Terms & Conditions

Thanks for visiting Southwest Airlines Cargo®'s web site, www.swacargo.com Southwest® believes that you will find this site informative and easy to navigate, and we hope that you will visit regularly.

Your use of this site and the information, content, and services available through the site are subject to the following Terms & Conditions ("Terms"), which may be updated by us from time to time without notice to you. All changes shall be effective immediately. Please check these Terms periodically for changes. Your continued use of the site after the posting of changes constitutes your binding acceptance of such changes. If you do not agree to any of these Terms, please do not use our sites.

Transportation of cargo by Southwest Airlines® and its affiliates is subject to the Terms & Conditions contained in Southwest Airlines Cargo’s Contract of Carriage, in addition to any Terms & Conditions specified on any Southwest web site, printed on or in a waybill, receipt, or in any published schedule. By purchasing and accepting services, the purchaser agrees to be bound by such Terms & Conditions.

Ownership of Company Information

Information concerning Southwest and its services, including flight schedules, routes, rates, text, graphics, button icons, data compilations, logos and information regarding the status of Southwest flights, etc. is referred to as "Company Information." Southwest owns all rights in and to our Company Information. All Company Information is proprietary to Southwest Airlines.

Use Agreement

Southwest offers the services available on this site conditioned upon your acceptance of all the limitations of use and prohibited activities set forth below (collectively, the "Use Agreement"). By using the site in any manner, you accept and agree to be bound by this Use Agreement. Your continued use of the site is your acceptance of the changed or modified Use Agreement.

Limitations of Use

The site and any Company information provided thereon is available to you only for non-commercial uses to determine the availability of goods and services offered on our sites and to transact business with Southwest and/or our partners. You may not use the information provided on this site for any commercial use or other purpose.

You may not use the Company Information on the site for or in connection with offering any third party product or service not authorized or approved by Southwest. Southwest and its service providers are not liable for information that is inaccurate due to technical defects in software used on our web sites, whether induced by their respective systems or by software provided by third parties.

If Southwest Airlines notifies you that the manner in which you are using the site is prohibited or unauthorized, you may no longer use the site for that particular purpose.

Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the site, including, without limitation, by any way of reproducing web pages or Company Information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to the site, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the site.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same or similar things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the site, including without limitation, the Company Information.

You may not use the site in any way which depletes web infrastructural resources, slows the transferring or loading of any web page, or interferes with the normal operation of our site.

You may not upload or transmit to the site any device, software, program, or file that may damage the operation of any computer or the site, including without limitation, viruses or corrupt files.

You may not disguise the origin of information transmitted to, from, or through the site. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the site or Company Information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

Your Privacy

Your privacy is important to us. Our Southwest Airlines Cargo Privacy Policy is incorporated in this Agreement and subject to these Terms and Conditions. The Southwest Airlines Cargo Privacy Policy is available through the following link and from our home page.

Consistent with the Southwest Airlines Cargo Privacy Policy, we ask you to provide us with information when you use certain services. You agree that when you provide such information, the information will be accurate. Under no circumstances will you provide false or misleading information. We agree to use this information in a manner consistent with our Southwest Airlines Cargo Privacy Policy.

IN NO EVENT SHALL SOUTHWEST AIRLINES, ITS AFFILIATED COMPANIES, OR THEIR SERVICE PROVIDERS BE LIABLE FOR ANY DAMAGES (WHETHER CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL, OR OTHERWISE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A THIRD PARTY'S UNAUTHORIZED ACCESS TO YOUR INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT, OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER SOUTHWEST AIRLINES WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE.

Some jurisdictions do not allow the exclusion of consequential or incidental damages, so portions of the above exclusions may not apply to you.

Contacting Southwest Airlines

We love to hear from our Customers and encourage you to send us your comments and questions by phone, e-mail, or U.S. mail. For more information on how to contact Southwest Airlines Cargo visit our Contact Us page or contact us directly at swacargo@wnco.com.

Links to Other Sites

The site may have links to other web sites. Any linked sites which are operated, controlled and maintained by Southwest Airlines, are subject to these Terms and the terms and conditions posted on such applicable Southwest sites. Southwest Airlines is not responsible for the content of any linked sites which are not operated, controlled or maintained by Southwest Airlines, and cannot guarantee that such web sites will not change without knowledge. The inclusion of such links on the site does not imply Southwest Airlines' endorsement or approval of the linked sites to their content. If you navigate away from our web pages by clicking on an unaffiliated web site link, you do so at your own risk and you should be aware that our Terms and Conditions no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from our sites or relating to any applications you use or install from another site.

Liability Disclaimer

THE SITE, INCLUDING THE CONTENT AND COMPANY INFORMATION FOUND THEREON IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY CONCERNING THE INFORMATION, SERVICES, OR PRODUCTS OFFERED OR PROVIDED THROUGH OR IN CONNECTION WITH THE SITE AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL SOUTHWEST, ITS SERVICE PROVIDERS OR ITS PREFERRED PARTNERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THE SITE OR WITH THE DELAY OR INABILITY TO USE THE SITE, FOR ANY INFORMATION (INCLUDING COMPANY INFORMATION), PRODUCTS, AND SERVICES OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF SOUTHWEST, ITS SERVICE PROVIDERS OR ITS PREFERRED PARTNERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

Some jurisdictions do not allow the exclusion of consequential or incidental damages, so portions of the above exclusions may not apply to you.

Jurisdictional Issues

The site is controlled and operated by Southwest Airlines from its offices within the State of Texas. Southwest Airlines makes no representation that materials on the site are appropriate or available for use in other locations. Those who choose to access or use the site from other locations, including from outside the United States of America, do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Dispute Resolution

THESE TERMS AND THE RELATIONSHIP BETEWEN YOU AND SOUTHWEST SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS WITHOUT REGARD TO ANY CONFLICT OF LAWS PROVISION. YOU HEREBY CONSENT TO THE PERSONAL AND EXCLUSIVE JURISDICTION AND VENUE OF THE STATE AND FEDERAL COURTS IN DALLAS, TEXAS IN ALL DISPUTES ARISING OUT OF OR RELATING TO YOUR RELATIONSHIP WITH SOUTHWEST, THESE TERMS, OUR WEBSITE(S) AND INFORMATION CONTAINED IN OUR WEBSITE(S).

Miscellaneous

(a) Waiver. A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of Southwest Airlines to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

(b) Severability. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

(c) Assignment. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Southwest Airlines without restriction. Any assignment attempted to be made by you in violation of these Terms shall be void. These Terms will be binding upon and inure to the benefit of the parties hereto, and permitted successors and assigns.

(d) No Agency. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Southwest Airlines as a result of these Terms or use of the site. You further acknowledge that by submitting User Content, no confidential, fiduciary, contractually implied or other relationship is created between you and Southwest Airlines other than pursuant to these Terms.

(e) Survival. The provisions of these Terms that are intended to survive the termination of these Terms by their nature will survive the termination of these Terms.

(f) Headings. The heading references herein are for convenience purposes only, do not constitute a part of these Terms, and shall not be deemed to limit or affect any of the provisions hereof.

(g) Entire Agreement. These Terms, together with the Southwest Airlines Cargo Privacy Policy, Contract of Carriage and any other documents referenced herein or in such referenced documents, constitutes the complete and exclusive agreement between Southwest Airlines and you with respect to the subject matter hereof, and supersedes all prior understandings and agreements, either oral or written.

Updated: May 24, 2013



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