For general cargo questions including tracking, rates, or how to open a Southwest Airlines Cargo Account, please contact our Cargo Customer Care Center.
For questions regarding this website or to report a technical problem, please contact the Cargo Customer Care Center at (800) 533-1222.
For questions regarding rates and how our Cargo folks can assist in your shipping needs, just contact your local Cargo Area Sales Manager who will be happy to assist you.
| Area Manager | Phone # | Sales Territory |
|---|---|---|
| Vina Belardes | (866) 330-7728 | Burbank, Los Angeles, Ontario, Orange County |
| Rene Campos | (877) 326-9727 | Oakland, Sacramento, San Francisco, San Jose |
| Corinne McHale | (877) 826-1386 | Albany, Baltimore/Washington, Buffalo/Niagara Falls, Harrisburg, Hartford/Springfield, Washington Dulles |
| Brent Eickenloff | (877) 326-9732 | Albuquerque, El Paso, Phoenix, Tucson |
| Joyce Glynn | (877) 326-9735 | Amarillo, Austin, Dallas, Lubbock, Midland/Odessa |
| Chris Harman | (877) 326-9731 | Denver, Las Vegas, Reno, Salt Lake City, San Diego |
| Jim Hodges | (877) 826-1387 | Ft. Lauderdale, Ft. Myers/Naples, Miami, Orlando, Tampa, West Palm Beach |
| Steve Massa | (877) 826-1379 | Birmingham, Jackson, Little Rock, Louisville, New Orleans |
| Mike McLaughlin | (877) 826-1381 | Chicago, Cleveland, Detroit, Minneapolis/St. Paul |
| Bill Parker | (877) 326-9734 | Corpus Christi, Harlingen/South Padre Island, Houston, San Antonio |
| Russ Atkinson | (866) 672-4055 | Boston, LaGuardia, Long Island, Manchester, Newark, Philadelphia, Pittsburgh, Providence |
| Glen Smith | (877) 826-1380 | Indianapolis, Kansas City, Milwaukee, Oklahoma City, Omaha, St. Louis, Tulsa |
| John Sullivan | (866) 223-2740 | Atlanta, Columbus, Huntsville, Jacksonville, Nashville, Norfolk, Raleigh/Durham |
| Ken Thomas | (877) 326-9725 | Boise, Portland, Seattle, Spokane |
To discuss specific operational needs, please contact your local Cargo Manager of Operations.
| Cargo Manager | Phone # | Territory |
|---|---|---|
| Elden Allen | (866) 301-0417 | Albuquerque, Amarillo, Denver, El Paso, Phoenix, Tucson, Tulsa |
| Tracy Asher | (866) 374-9009 | Austin, Dallas, Kansas City, Little Rock, Lubbock, Midland/Odessa, Oklahoma City |
| Jeff Bondurant | (866) 241-3156 | Birmingham, Corpus Christi, Harlingen/South Padre Island, Houston, Jackson, New Orleans, San Antonio, St. Louis |
| Joe Bonsu | (866) 246-6241 | Boise, Las Vegas, Omaha, Reno, Salt Lake City, San Diego |
| Bill Merda | (866) 723-0496 | Chicago, Cleveland, Columbus, Detroit, Indianapolis, Louisville, Milwaukee, Minneapolis/St. Paul, Pittsburgh, Washington Dulles |
| Steve Desler | (866) 702-6071 | Oakland, Portland, Sacramento, San Francisco, San Jose, Seattle, Spokane |
| Jim Doherty | (866) 646-2545 | Atlanta, Ft. Lauderdale, Ft. Myers/Naples, Huntsville, Jacksonville, Miami, Nashville, Norfolk, Orlando, Raleigh/Durham, Tampa, West Palm Beach |
| Sean Moody | (866) 323-2975 | Albany, Baltimore/Washington, Boston, Buffalo/Niagra Falls, Harrisburg, Hartford/Springfield, LaGuardia, Long Island, Manchester, Newark, Philadelphia, Providence |
| Brad Rush | (866) 227-2599 | Burbank, Los Angeles, Ontario, Orange County |