One Click Ease At Redesigned Southwest Airlines Cargo Website

Airline launches new look and capabilities

DALLAS—Nov. 13, 2008—Southwest Airlines celebrates the launch of the new Southwest Airlines Cargo website at swacargo.com. Just like the award-winning southwest.com, the Cargo website offers easy, one-click navigation and real-time flight status, along with shipment tracking.

"In addition to excellent ontime performance, our goal at Southwest Cargo is excellent Customer Service," said Matt Buckley, Senior Director of Cargo. "The re-launch of our website gives our Customers even more ways to make shipping with Southwest easy, convenient, and hassle-free."

The re-launch of swacargo.com is another step in a long line of technology enhancements Southwest Airlines Cargo is implementing to improve Customer Service. In the future, Southwest Cargo will implement AdvancedCargo Suite from Lufthansa Systems. The system will help the airline optimize its air cargo booking, handling, and accounting processes, thus enhancing Customer Service. Shippers will be able to pre-book their Cargo shipments online much like Customers do an airline seat at southwest.com. Eventually, the AdvancedCargo Suite will have enhanced online tracking capabilities via web, PDA, and cell phone. The new tracking capabilities will aid Shippers who have time sensitive shipments by providing more accurate status updates.

Providing more than 150 million pounds of available cargo lift per month, Southwest Airlines Cargo is recognized as an industry leader, winning numerous awards for ontime performance, value, Customer Service, and communication.

Southwest Airlines (NYSE: LUV), the nation's largest carrier in terms of domestic passengers enplaned, currently serves 64 cities in 32 states. The airline will begin service to its sixty-fifth city, Minneapolis-St. Paul in March 2009.

Based in Dallas, Southwest currently operates more than 3,400 flights a day with a fleet of more than 525 Boeing 737 jets and has more than 34,000 Employees systemwide. For more information, visit www.swacargo.com.