The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.
Learn more about Southwest Cargo® by reading our recent announcements on the Press Release page.
Southwest Airlines cares about doing the right thing. To illustrate our steadfast focus on a triple bottom line–our Performance, our People, and our Planet–we have highlighted these three elements of sustainability in a new format, our first annual One Report. This comprehensive document combines a report on our 2009 financial performance and updated content from our 2008 Southwest Cares report–our corporate responsibility and environmental report–while elevating our triple bottom line through adherence to the Global Reporting Initiative, an internationally recognized standard for sustainability reporting.
Our Customers know they can depend on our Employees to deliver Relentlessly Reliable® service. Thank you for recognizing Southwest Cargo®. For over 40 years, our Company has focused on doing what’s right for our Customers, and, to be honest, we still can’t stop smiling about it.