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Account Updates

Making changes to your Southwest CargoŽ account is now easier than ever before! To update your account information, or add a new location, please fill out the forms below. We have also provided a resource to request a range of air waybill numbers. And now there's even more to love.

Account Update Form

To make changes to your business name, address, or to request billing on your account, complete the account updates form. For any additional account updates, call the Cargo Customer Care Center at (800) 533-1222.

Air Waybill Request Form

Cargo Customers may now request a range of air waybill numbers through a convenient air waybill request form. Once the form has been submitted, you will receive a range of air waybill numbers you have requested by email. Your request will be processed within 5-7 business days.

Additional Location Request

Adding a new location to your existing account? No problem! Fill out our additional location request form to make this addition.

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