Terms of Use

Welcome...and thanks for visiting the Southwest Airlines Cargo web site, www.swacargo.com. Southwest Airlines Cargo believes that you will find our web site informative and easy to navigate, and we hope that you will visit regularly.

Your use of the Southwest Airlines Cargo web site (including the use of any Company Information posted on this site) is subject to these Terms and Conditions, which are current as of the effective date set forth above.

By using our web site, you agree to these Terms and Conditions. Southwest Airlines Cargo reserves the right to change these Terms and Conditions without notice by posting the changes on this page.

Ownership of Company Information

Information concerning Southwest Airlines Cargo and its services, including cargo services, rates, cargo route schedules, flight schedules, text, graphics, button icons, audio and video clips, digital downloads, data compilations, logos and information regarding the status of Southwest Airlines flights, etc. is referred to as "Company Information." Southwest Airlines owns all copyrights, trademarks, service marks, and trade names related to the Company Information and the Company Information is proprietary to Southwest Airlines.

Use Agreement

Southwest Airlines Cargo offers its web site to you conditioned upon your acceptance without modification of all Limitations of Use and Prohibited Activities set forth below (collectively, the "Use Agreement"). By using the Southwest Airlines Cargo web site in any manner, you accept and agree to be bound by this Use Agreement. Southwest Airlines Cargo reserves the right at any time to change or otherwise modify the Use Agreement without notice. Your continued use of Southwest Airlines Cargo web site indicates your acceptance of the changed or modified Use Agreement.

Limitations of Use

The Southwest Airlines Cargo web site and any Company Information is available to you only to determine the availability of goods and services offered on the web site and to transact business with Southwest Airlines Cargo. This web site is intended to provide information to current and prospective Southwest Airlines Cargo customers only. You may not use the information provided on this site for any commercial use or other purpose.

If Southwest Airlines notifies you that the manner in which you are using the Southwest Airlines web site is prohibited or unauthorized, you may no longer use the site for that particular purpose.

Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this Site for public or commercial purposes without our express written permission. Nothing on this Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines Cargo's web site, including, without limitation, by any way of reproducing the Southwest Airlines Cargo web site pages or Company Information on any other web site.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source code relating to the Southwest Airlines Cargo web site, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines Cargo web site.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines Cargo web site or Company Information.

You may not use the Southwest Airlines Cargo web site in any way which depletes web site infrastructural resources, slows the transferring or loading of any web page, or interferes with the normal operation of our site.

You many not upload or transmit to the Southwest Airlines Cargo web site any device, software, program, or file that may damage the operation of any computer or the Southwest Airlines Cargo web site, including without limitation, viruses or corrupt files.

You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines Cargo web site. You may not circumvent any measures by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines Cargo web site or Company Information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines Cargo deems to be, in violation of this Use Agreement.

Your Privacy

Southwest Airlines Cargo is concerned about the privacy of our users. By consenting to these Terms and Conditions, you also agree to be bound by our Privacy Policy, available here. The information you share with us will not be disclosed to any entity unaffiliated with Southwest Airlines Cargo except as outlined in our Privacy Policy.

Consistent with the Southwest Airlines Cargo Privacy Policy, we ask you to provide us with certain information when you take advantage of certain personalized services. You agree that when you provide such information, the information will be accurate. Under no circumstances will you provide false or misleading information. We agree to use this information in a manner consistent with our Privacy Policy. To review our Privacy Policy, click here.

For use of certain services, we may provide you with a password. You must take precautions to insure the security of your password. While Southwest Airlines Cargo takes reasonable steps to safeguard and to prevent unauthorized access to your private information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, expressed, implied, or otherwise, that we will prevent unauthorized access to your private information.

IN NO EVENT SHALL SOUTHWEST AIRLINES CARGO OR ITS AFFILIATED COMPANIES BE LIABLE FOR ANY DAMAGES (WHETHER CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL, OR OTHERWISE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A THIRD PARTY'S UNAUTHORIZED ACCESS TO YOUR INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT, OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER SOUTHWEST AIRLINES WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE. Some jurisdictions do not allow the exclusion of consequential or incidental damages, so portions of the above exclusions may not apply to you.

Security

Secure Sockets Layer (SSL) is the industry standard tool that encrypts information and keeps the data private and confidential between your machine and Southwest Airlines. This technology makes it safe to transmit your confidential account information over the Internet.

Web Browser Compatibility

To view swacargo.com, we recommend you use a web browser equivalent to Firefox 1.5+, Microsoft Internet Explorer 6.0+, Opera 9.0+, or Safari 2+. The browser you use must support Secure Sockets Layer (SSL) encryption and JavaScript. Disabling any of these features or using older non-compatible browsers may reduce site functionality.

To determine which browser you are running, click on Help at the top of the browser and select the About menu item that describes your browser.

Please note that any "Beta" or "Preview" version of a browser may not properly work with these pages.

Contacting Southwest Airlines Cargo

We love to hear from our Customers and we encourage you to send us your comments and questions by phone or U.S. mail. We will read all the mail you send to us through the U.S. Postal Service and respond to you within a reasonable time. Unfortunately, we do not currently have the resources to accept Customer e-mail. For more information on how to contact Southwest Airlines Cargo visit Contact Us.

Links to Other Sites

The Southwest Airlines Cargo web site may have links to other web sites which are not operated, controlled or maintained by Southwest Airlines. Southwest Airlines Cargo is not responsible for the content of such web sites and cannot guarantee that such web sites will not change without our knowledge. The inclusion of such links on the Southwest Airlines Cargo web site does not imply Southwest Airlines Cargo's endorsement or approval of the linked sites or their content. If you navigate away from our web page by clicking on an unaffiliated web site link, you do so at your own risk and you should be aware that our Terms and Conditions no longer govern. You should review the applicable Terms and Policies, including privacy and data gathering practices, of any site to which you navigate from our sites or relating to any applications you use or install from another site.

Liability Disclaimer

YOU USE THIS SITE AT YOUR OWN RISK. THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION WE PROVIDE. SOUTHWEST AIRLINES CARGO MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS WEB SITE AT ANY TIME. SOUTHWEST AIRLINES CARGO MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEB SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY CONCERNING THE INFORMATION, SERVICES, OR PRODUCTS OFFERED OR PROVIDED THROUGH OR IN CONNECTION WITH THE SOUTHWEST AIRLINES CARGO WEB SITE AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

IN NO EVENT SHALL SOUTHWEST AIRLINES CARGO OR ITS PREFERRED PARTNERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THE SOUTHWEST AIRLINES CARGO WEB SITE OR WITH THE DELAY OR INABILITY TO USE THE SOUTHWEST AIRLINES CARGO WEB SITE, OR FOR ANY INFORMATION (INCLUDING COMPANY INFORMATION), SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THE SOUTHWEST AIRLINES CARGO WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SOUTHWEST AIRLINES CARGO WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF SOUTHWEST AIRLINES CARGO OR ITS PREFERRED PARTNERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURIES CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION-LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.

Additional Information

We want to thank you for visiting the Southwest Airlines Cargo web site for your air cargo shipping needs. For additional information and to learn more about Southwest Airlines Cargo, please visit our Contract of Carriage section.

Patents

Some technologies, components, or processes of this Site along with the features and services accessible via the Site may be covered by Southwest Airlines Co. patents pending.

Updated: November 4, 2008