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Shipping Details


Through our interline agreements with Hawaiian Airlines Cargo and WestJet, Southwest Cargo® Customers can take advantage of service across the map. Our unique interline partnerships allow us to move your shipment smoothly from a Southwest Airlines® destination to destinations in Canada, Hawaii, and the Pacific Rim including:

  • Calgary, Canada (YYC)
  • Edmonton, Canada (YEG)
  • Hilo, Hawaii (ITO)
  • Honolulu, Hawaii (HNL)
  • Maui, Hawaii (OGG)
  • Kona, Hawaii (KOA)
  • Lihue, Hawaii (LIH)
  • Montreal, Canada (YUL)
  • Pago Pago, American Samoa (PPG)
  • Papeete/Tahiti, French Polynesia (PPT)
  • Regina, Canada (YQR)
  • Saskatoon, Canada (YXE)
  • Seoul, Republic of Korea (ICN)
  • Sydney, Australia (SYD)
  • Tokyo, Japan (HND)
  • Toronto, Canada (YYZ)
  • Vancouver, Canada (YVR)
  • Winnipeg, Canada (YWG)
Cutoff Times

We are proud to have some of the shortest domestic cutoff and recovery times in the industry. International shipments are more complex than domestic shipments and require additional time to process the air waybill and required documentation, so please plan accordingly. Due to US and Canadian Customs requirements, Canadian bound shipments originating in Las Vegas, NV (LAS); Orlando, FL (MCO); and Phoenix, AZ (PHX) require 150 minutes cutoff time prior to departure.

Minimum Connect Times

Shipments bound for Canada and transferring to WestJet Airlines require a minimum connection time of 180 minutes (3 hours) in either Las Vegas, NV (LAS); Orlando, FL (MCO); or Phoenix, AZ (PHX).

Shipments bound for Hawaii or any Pacific Rim destination and transferring to Hawaiian Airlines require a minimum connection time of 240 minutes (4 hours) in Las Vegas, NV (LAS) or 360 minutes (6 hours) in Phoenix, AZ (PHX) or Seattle, WA (SEA).

Rates and Payments
  • All shipments must be prepaid.
  • All rates are based on U.S. dollars per pound.
  • Excess Valuation may be declared. Montreal Protocol and/or Warsaw Convention limits of liability apply to all shipments. Destination accessorial fees must be paid at destination by the Consignee or his Broker. Fees may include Import Service Fees, Terminal Handling Charges, NAVCAN (Navigational Canada) fees, etc. Southwest Airlines cannot advance these fees on the air waybill.
Shipping Guidelines and Restrictions

All international shipments must follow the shipping guidelines and content restrictions.
NOTE: Due to the containerization of Hawaiian Airlines' cargo, the maximum piece length that can be interlined is 120 inches.
Items are limited to 150 pounds per piece to KOA, ITO, and LIH.

Southwest Cargo® does not accept freight interlined to Hawaiian Airlines destinations from origins that Hawaiian Airlines operates. This effects the following originating cities:

  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Oakland, CA (OAK)
  • Phoenix, AZ (PHX)
  • Portland, OR (PDX)
  • Sacramento, CA (SMF)
  • San Diego, CA (SAN)
  • San Francisco, CA (SFO)
  • Seattle, WA (SEA)

For specific interline shipping guidelines please view the shipping guidelines page.

Cargo service to/from PUJ is scheduled to begin in 2019. All shipments to/from Canada are handled by WestJet Airlines Cargo once transferred in Las Vegas (LAS), Orlando (MCO), or Phoenix (PHX). All shipments to/from Hawaiian Airlines destinations are handled by Hawaiian Airlines once transferred in Las Vegas (LAS), Phoenix (PHX), or Seattle (SEA).

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