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Shipping Details

Through our interline agreements with Hawaiian Airlines Cargo and WestJet, Southwest Airlines Cargo® Customers can take advantage of service across the map. Our unique interline partnerships allow us to move your shipment smoothly from a Southwest Airlines® destination to destinations in Canada, Hawaii, and the Pacific Rim including:

  • Calgary, Canada (YYC)
  • Edmonton, Canada (YEG)
  • Hilo, Hawaii (ITO)
  • Honolulu, Hawaii (HNL)
  • Maui, Hawaii (OGG)
  • Kona, Hawaii (KOA)
  • Lihue, Hawaii (LIH)
  • Montreal, Canada (YUL)
  • Pago Pago, American Samoa (PPG)
  • Papeete/Tahiti, French Polynesia (PPT)
  • Regina, Canada (YQR)
  • Saskatoon, Canada (YXE)
  • Seoul, Republic of Korea (ICN)
  • Sydney, Australia (SYD)
  • Tokyo, Japan (HND)
  • Toronto, Canada (YYZ)
  • Vancouver, Canada (YVR)
  • Winnipeg, Canada (YWG)
Cutoff Times

We are proud to have some of the shortest domestic cutoff and recovery times in the industry. International shipments are more complex than domestic shipments and require additional time to process the air waybill and required documentation, so please plan accordingly. Due to US and Canadian Customs requirements, Canadian bound shipments originating in Las Vegas, NV (LAS) and Orlando, FL (MCO) require 150 minutes cutoff time prior to departure.

Minimum Connect Times

Shipments bound for Canada and transferring to WestJet Airlines require a minimum connection time of 180 minutes (3 hours) in either Las Vegas, NV (LAS) or Orlando, FL (MCO).

Shipments bound for Hawaii or any Pacific Rim destination and transferring to Hawaiian Airlines require a minimum connection time of 240 minutes (4 hours) in Las Vegas, NV (LAS) or 360 minutes (6 hours) in Phoenix, AZ (PHX) or Seattle, WA (SEA).

Rates and Payments
  • All shipments must be prepaid.
  • All rates are based on U.S. dollars per pound.
  • Excess Valuation may be declared. Montreal Protocol and/or Warsaw Convention limits of liability apply to all shipments. Destination accessorial fees must be paid at destination by the Consignee or his Broker. Fees may include Import Service Fees, Terminal Handling Charges, NAVCAN (Navigational Canada) fees, etc. Southwest Airlines cannot advance these fees on the air waybill.
Air Waybill

All international cargo air waybills must be typed or machine generated. There is a $20.00 air waybill preparation fee to have a Southwest Airlines Cargo Employee complete your air waybill at the time of shipping. Hand prepared air waybills will not be accepted for shipment.

Shippers Export Declaration (SED)

The US Department of Commerce requires Shippers to file an electronic SED for any shipments that are valued greater than $2,500 USD through the Automated Export System (AES). This electronic Shipper's Export Declaration (SED) or Electronic Export Information message (EEI) must be on file in the Automated Export System (AES) prior to export from the United States. Once accepted in AES, an Internal Transaction Number (ITN) will be assigned to the shipment, and this number should be noted on the tendered air waybill. The format for the ITN is: AES:X20112314562341.

Export shipments to Canada are generally exempted from the SED requirement under the terms of an agreement between the U.S. and Canadian governments. However, goods requiring a U.S. export license or goods being transshipped through Canada to a third country must still meet the requirement for SED submission through AES.

If the shipment is exempt from the SED/EEI requirement, please use the notation “No SED/EEI 30.37a” on the master air waybill or house air waybill. Be certain to cite the Federal Trade Regulation (FTR) exemption number applicable in the statement.

For more information, contact the U.S. Department of Commerce—Bureau of the Census—for SED information and exemptions. http://www.census.gov/foreign-trade/regulations/forms/qna.html

Other Documentation

Other documentation such as a Commercial Invoices, Country of Origin certification, Import or Export Licenses may be required, based on the government requirements of the destination country or the commodity being exported from the U.S. It is the Shipper's responsibility to comply with all U.S. export requirements and all import regulations of the destination country.

Commercial Invoice

Commercial Invoice is a document used as a customs declaration provided by the person or corporation that is exporting the goods. There is no standard format for the Commercial Invoice. The document must include a few specific pieces of information such as the parties involved in the shipping transaction, the goods being transported, the country of manufacture, and the Harmonized Tariff System codes for those goods. A Commercial Invoice should also include a statement certifying that the invoice is true, and a signature. A Commercial Invoice is primarily used to calculate tariffs. Contact the Consular office of the country of destination to determine the number of Commercial Invoices required.

Import License

Import License is a document issued by a national government authorizing the importation of certain goods into its territory. Contact the Consular office of the country of destination to determine if an Import License is required.

Certificate of Origin

Certificate of Origin is a document that states from what country the shipped goods originate, but "originate" in this definition does not mean the country the goods are shipped from, but the country where the goods are actually produced. Contact the Consular office of the country of destination to determine if a Certificate of Origin is required.

Consular Invoice

Consular Invoice is a certification by a consul or government official covering an international shipment of goods. A consular invoice, obtained from the consul of the importing country at the point of shipment, insures that the exporter's trade papers are in order and the goods being shipped do not violate any laws or trade restrictions. Contact the Consular office of the country of destination to determine if a Consular Invoice is required.

Shipping Guidelines and Restrictions

All international shipments must follow the shipping guidelines and content restrictions.
NOTE: Due to the containerization of Hawaiian Airlines’ cargo, the maximum piece length that can be interlined is 120 inches.
Items are limited to 150 pounds per piece to KOA, ITO, and LIH.

Southwest Airlines Cargo does not accept freight interlined to Hawaiian Airlines destinations from origins that Hawaiian Airlines operates. This effects the following originating cities:

  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Phoenix, AZ (PHX)
  • Portland, OR (PDX)
  • Sacramento, CA (SMF)
  • San Diego, CA (SAN)
  • San Francisco, CA (SFO)
  • Seattle, WA (SEA)

Cargo service to/from DCA is scheduled to start late Spring 2014. For shipments to/from SJU, only Next Flight Guaranteed (NFGSM) and FREIGHTSM service levels will be available. All shipments to Canada transfer from Southwest Airlines Cargo to WestJet Airlines Cargo in Las Vegas (LAS) or Orlando (MCO). The flying of these shipments from Las Vegas or Orlando to Canada is performed by WestJet Airlines. All shipments to Hawaiian Airlines destinations transfer from Southwest Airlines Cargo to Hawaiian Airlines Cargo in Las Vegas (LAS), Phoenix (PHX), or Seattle (SEA). The flying of these shipments to Hawaiian Airlines destinations is performed by Hawaiian Airlines. Due to time requirements, only NFG and FREIGHT service levels are available to our interline destinations. Southwest Support® service is only available to/from SWA Cargo locations & must be transported on SWA aircraft. Southwest Airlines Cargo service is not currently available in all SWA or AirTran cities. Visit swacargo.com® to view our cargo service locations.


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