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Products and Services

Service Levels

Southwest understands the urgency of time critical shipments. With our express service, Next Flight Guaranteed (NFGSM), we provide flight specific service and a 100% money-back guarantee*. Flight specific service allows Customers to select the next available flight departure for their shipments. If your shipment doesn't require next flight service, Southwest Cargo® offers RUSH Priority FreightSM service. With RUSH, your shipment is guaranteed to arrive at its destination within 24 hours of the tender time or Customers will receive a 50% refund. And if time is on your side, our FREIGHTSM service is the most economical way to get your packages where they need to be.

Shipping Perishables

Southwest Cargo knows some of the most important shipments are perishable items. Whether you are sending fresh-cut flowers from the Northwest to the heartland or live crabs to the east coast, we’ve got you covered.

Shipping Human Remains

Southwest Cargo understands the care and respect that is required when transporting your client's loved ones to their final resting place. Our Southwest Support® service provides professional and reliable transportation for funeral homes and mortuary services across the map. When it matters most, trust our Relentlessly Reliable® Employees to take care of you.

*A 50% guarantee is given on Next Flight Guaranteed (NFG) shipments with more than one connection.
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