Flight Status Messaging

Conditions of Use

• Southwest Airlines provides Flight Status Messaging for free; however, your service provider may charge a fee for receiving text messages on your device. Please contact your service provider for full details.
• Southwest Airlines ("Southwest") will make all reasonable efforts to provide you accurate and up-to-the-minute departure/arrival times and other information affecting the status of your flight. The reliability and timeliness of our flight status information and of the message delivery device or system you select, however, cannot be guaranteed.
• Since Southwest strives to maintain an ontime schedule, even after we notify you that a flight may be delayed or cancelled, we may substitute or reroute aircraft at the last minute in order to get flights back on the published schedule.
• Southwest assumes no liability for any inconvenience, expenses, or consequential damages you may incur as a result of reliance on information provided via the automated Southwest Flight Status Messaging service.

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