Southwest Airlines Cargo® likes to keep things simple, and that's why we offer you effortless shipping with fast, efficient service. Shipping Cargo can seem complex with a lot of rules, so here's our 101 lesson on shipping on Southwest Airlines® .
Whether you're an individual or a large business, the Transportation Security Administration (TSA) mandates Southwest Airlines may only accept Cargo weighing 16 ounces or greater from Known Shippers or TSA-approved Indirect Air Carriers (IAC).
A Known Shipper is an individual or business that has an established reputation in the shipping community and is offering their own goods for transportation. To become a Known Shipper, you must complete a Cargo account application and fax it in to (214) 792-4199. Additional supporting documentation may be requested to complete the application approval process. Once your account is established, please remember to bring the account number to ship with Southwest Airlines Cargo.
If you are a Courier or Freight Forwarding company you may be known as an Indirect Air Carrier, (IAC). If you are already a TSA approved IAC, then you will need to provide a copy of your Indirect Air Carrier certification letter along with your account application.
For details on how to become a TSA approved company, please contact:
U.S. Department of Homeland Security
Southwest Airlines does not accept shipments weighing 16 ounces or greater from an Unknown Shipper. However, we will accept a small package, provided it is one piece weighing less than 16 ounces and a valid government-issued photo identification is provided.
Before Customers ship with Southwest Airlines Cargo, check out cutoff times, items not accepted for shipping, packaging, pickup & delivery, and shipping guidelines.Cutoff Times
Southwest Airlines Cargo facilities have a designated cutoff time before each flight. This means the air waybill transaction and inspection must be complete prior to the Cargo facility's stated cutoff time for all Next Flight Guaranteed (NFGSM) shipments.
View a list of items Southwest Airlines does not accept for shipment.
It is important to ensure your shipment is properly packaged.
To independently schedule a pickup and/or delivery, locate a courier through our partnership with CLDA.
We want to take the guess work out of your shipping needs. Shipping Guidelines provides Customers with information on weight & size, cutoff times, packaging & marking requirements, and much more.