Shipping Guidelines
We want to take the guess work out of your shipping needs. General guidelines for shipping with Southwest Airlines Cargo are detailed out below.
Maximum Size and Weight
The maximum weight per piece is 200 pounds (including packaging). For seafood, the maximum weight per piece may not exceed 175 pounds (including packaging). A package exceeding 90 total inches will be accommodated as bin space permits. Total inches can be determined by adding the length, plus width, plus height of the shipping container. Packages exceeding 90 total inches are subject to advance arrangements by contacting our Cargo Customer Care Center at (800) 533-1222.
Inspection and Identification
All shipments are subject to inspection and must be tendered with a government-issued photo ID.
Cutoff Times
Southwest Airlines Cargo is proud to have some of the shortest cutoff and recovery times in the industry. Shipments must arrive at our cargo facility and complete processing, including required screening, no later than our published cutoff times.
Packaging and Marking Requirements
- Packages must be prepared by the Shipper to ensure safe carriage with ordinary care and handling.
- Styrofoam is not an acceptable form of outer packaging.
- Any shipment susceptible to damage with ordinary care and handling, high or low atmospheric pressure, or changes in temperature must be packaged and labeled appropriately.
- Each piece of any shipment must be legibly and durably marked with the name and address of Shipper and Consignee.
- Southwest Support shipments must follow the appropriate shipping requirements.
