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Shipping

How To Ship

Southwest Airlines Cargo® likes to keep things simple, and that's why we offer you effortless shipping with fast, efficient service. Shipping cargo can seem complex with a lot of rules, so check out our shipping 101 lesson. No homework necessary!

Shipping Guidelines

We want to take the guess work out of your shipping needs. Shipping Guidelines provides Customers with information on weight & size, cutoff times, packaging & marking requirements, and much more!

Interline Destinations

Southwest Airlines Cargo offers air cargo service to many exciting destinations outside of our network through our interline partnerships with WestJet and Hawaiian Air Cargo.

Content Restrictions

While Southwest Airlines Cargo wants to handle all your shipping needs, there are a few items that we are unable to ship and there are a few items that require advance arrangements. To view a list of unacceptable items, visit the Content Restrictions page. And, if there is any question, contact our Cargo Customer Care Center at (800) 522-1222 before you decide to ship.

Cargo Bin Capacities

Southwest Airlines Cargo has guidelines and acceptable size charts to help Customers know if their items will ship. To determine the maximum acceptable length of your bulk piece, please visit the Cargo Bin Capacities page.

Declared Value

At Southwest Airlines Cargo, each item you ship is considered valuable and is treated that way. But, sometimes you need to ship items that have excess value. Check out everything you need to know to purchase additional value coverage for your Cargo.

Contract of Carriage

Cargo Customers can view the rules, regulations, and charges applicable to Cargo Customers. If you have any questions, please contact our Cargo Customer Care Center at (800) 533-1222.


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